We are a small team and we read every message. Pick the address closest to what you need and we will reply within one business day.
Help using the AI, recovering an obituary, or questions about features. Most replies come within one business day.
support@obituarycraft.comRefund requests, receipts, and payment questions. Refunds are honored within 7 days of purchase if the obituary has not been downloaded.
billing@obituarycraft.comFuneral homes, journalists, and partners. We respond to legitimate press and partnership inquiries within two business days.
hello@obituarycraft.comExport, delete, or correct your data, or ask any privacy-related question.
privacy@obituarycraft.comMany questions are answered on these pages. If you are in the middle of writing an obituary, our support team can help directly by email -- you do not need to wait.